Customer Success Summer Intern 2026
SuccessKPI Inc.(11 days ago)
About this role
SuccessKPI is a global SaaS company in the analytics space that offers a platform designed to improve customer experience in contact centers. The company emphasizes a strong company culture, diversity, and remote work flexibility.
Required Skills
- Customer Success
- Analytics
- SaaS
- Customer Engagement
- Success Planning
- CRM
- Data Analysis
- Communication
- Platform Adoption
- Cross-functional Collaboration
Qualifications
- BA/BS in Business, Communications, Analytics, Information Systems or related
About SuccessKPI Inc.
successkpi.comSuccessKPI is an AI-driven workforce engagement platform focused on customer service and contact centers. It combines conversation intelligence, automated quality assurance, coaching workflows, and performance analytics to improve agent productivity and customer satisfaction. The platform delivers real-time guidance and actionable insights so CX leaders can identify training needs, reduce handle times, and boost key operational KPIs. Enterprises and contact centers use SuccessKPI to scale coaching, monitor quality, and optimize workforce performance.
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