Customer Success & Support Manager
Magical(22 days ago)
About this role
Magical is seeking a Customer Success & Operations Manager to lead the customer experience and commercial operations for their Extension product. The role involves managing customer support, enterprise renewals, billing, and revenue operations, with a focus on autonomous decision-making and system optimization.
Required Skills
- Intercom
- Stripe
- SQL
- Revenue Operations
- Customer Support
- Renewals
- Billing
- Account Management
- Data Analysis
- SaaS
About Magical
getmagical.comMagical is a pioneering company that specializes in Agentic AI technology to enhance team productivity through workflow automation. It offers businesses the opportunity to hire fully autonomous, scalable AI employees capable of operating 24/7, thereby streamlining the most labor-intensive tasks. With a focus on efficiency and precision, Magical aims to transform the way teams manage their operations, making work processes faster and more flawless.
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