Customer Success Team Lead
Diligent Corporation
About this role
Lead Strategic Customer Success Manager at Diligent Market Intelligence drives value for DMI’s most strategic enterprise clients and oversees a small CS leadership team. The role combines strategic advisory to senior stakeholders with cross-functional collaboration to align on long-term customer health and business outcomes. This hybrid, client-focused leadership position supports executive-level relationships across asset managers, banks, and law firms as part of DMI's growth strategy.
Skills
About Diligent Corporation
diligent.comDiligent is a modern governance company that provides a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk and elevate governance. Its platform includes secure board collaboration/portal tools, entity and secretarial management, risk and compliance workflows, and analytics to simplify governance processes and improve decision-making. Diligent emphasizes security, regulatory compliance, and integration with enterprise systems to support transparency and accountability. Organizations worldwide use Diligent to streamline board operations, manage risk, and meet evolving governance and ESG requirements.
Recent company news
The 74School Districts Unaware BoardDocs Software Published Their Private Files
Jun 12, 2025
CXOToday.comData laws set to drive appetite for AI-based risk and compliance solutions in India
Dec 5, 2025
Technical.lyDiligent Corporation is opening a new office in DC
Feb 28, 2022
UCHealthSoftware vendor shares information about data breach
Jan 27, 2023
Latham & Watkins LLPWatkins Advises Golub Capital in Financing of Diligent Corporation’s Acquisitions of Galvanize and Steele Compliance Solutions, Inc.
Apr 7, 2021
About Diligent Corporation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Diligent Corporation.
Salary
$146k – $210k
per year
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