Customer Success Specialist - Investment Banking
Octus(4 months ago)
About this role
Octus is a global provider of credit intelligence, data, and analytics serving hedge funds, investment banks, and law firms. The Customer Success Specialist is a client-facing member of the Customer Success team based in London who helps ensure customers derive value from Octus’ products and acts as a liaison to internal teams. This hybrid role supports growth and long-term customer relationships within the investment banking segment.
Required Skills
- Product Knowledge
- Relationship Building
- Onboarding
- Account Monitoring
- Client Outreach
- Communication
- Problem Solving
- Cross-Functional
- Account Planning
- Customer Retention
Qualifications
- Undergraduate Degree
About Octus
octus.comOctus is a credit intelligence platform focused on sub-investment grade markets, delivering proprietary data, analytics and research to help investors and lenders make faster, more confident decisions. Its products combine issuer- and market-level data with curated research and workflow tools to support portfolio construction, risk management and trading across high‑yield and leveraged loan markets. Octus primarily serves asset managers, banks and credit-focused investors with global coverage and actionable insights that reduce information asymmetry. The company emphasizes timeliness, depth of coverage and analytics to accelerate and de‑risk credit decisions.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Octus
Similar Jobs
Account Manager, Financial Services
AlphaSense(1 month ago)
Account Manager, Financial Services
AlphaSense(5 days ago)
Strategic Customer Success Director, Banking
Fireblocks(6 days ago)
Director, Account Management
AlphaSense(6 days ago)
Client Success Manager
Guidepoint(1 month ago)
Account Manager, Financial Services
AlphaSense(1 month ago)