Customer Support Agent (ASIA coverage)
Swan Bitcoin
About this role
Bitcoin.com is seeking a Customer Support Specialist to maintain customer satisfaction by providing prompt assistance across various communication channels. The role involves troubleshooting technical issues, collaborating with internal teams, and supporting user inquiries related to cryptocurrency products and services. This position helps promote economic freedom by supporting users in their cryptocurrency transactions and experiences.
Skills
About Swan Bitcoin
bitcoinerjobs.comBitcoiner Jobs is a niche job board focused on building the emerging Bitcoin industry and the careers of professionals who work in it. The platform connects employers and job seekers with targeted listings, a companies directory, and straightforward employer and candidate workflows (post a job, sign up, apply). It centers on roles across the Bitcoin ecosystem, helping companies find Bitcoin-native talent and helping Bitcoiners discover industry-specific opportunities.
About Swan Bitcoin
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Swan Bitcoin.
Salary
$67k – $89k
per year