RealPage, Inc.
The Customer Support Ambassador III provides advanced technical and functional support for RealPage SaaS solutions, handling complex issues, escalations, and leveraging AI-powered tools to improve efficiency. The role involves direct interaction with customers via phone, email, and chat, and collaborates with Tier 3, development, and cross‑functional teams to ensure timely resolution and high satisfaction.
Headquarters
Richardson, Texas, United States
Company Size
5001-10000 employees
Founded
1998
RealPage is a provider of web-based property management software and AI-powered solutions for multifamily housing, commercial real estate, and rental property operations. Its flagship OneSite platform and related products deliver property, financial and facilities management along with document and learning management, digital disbursements, and advanced data analytics to drive efficiency and NOI growth. RealPage focuses on automation, analytics, and integrations to help owners, operators, and managers optimize leasing, accounting, maintenance, and resident services across portfolios.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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RealPage, Inc. didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role
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