GHX

Customer Support Analyst I

GHX(1 month ago)

Hyderabad, Telangana, IndiaOnsiteFull TimeJunior$39,028 - $53,205 (estimated)Customer Support
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About this role

A CSA I at GHX is an entry-level customer support role focused on delivering high-quality assistance to GHX customers while building product and platform knowledge. The position develops understanding of the GHX B2B exchange and support tools to contribute to the company’s goal of improving healthcare supply chain efficiency.

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Required Skills

  • Customer Support
  • Email Support
  • Web Portal
  • Troubleshooting
  • EDI-X12
  • Salesforce
  • Knowledge Base
  • Escalation
  • Collaboration
  • Communication
GHX

About GHX

ghx.com

GHX (Global Healthcare Exchange) provides healthcare supply chain, data, and technology solutions to providers, suppliers, and government organizations worldwide. Its cloud platform automates procure-to-pay and order-to-cash workflows, centralizes master data (Unified Data Core), manages UDI and pricing alignment, and streamlines materials, inventory, and logistics. GHX also delivers analytics and business intelligence to increase visibility, improve decision-making, and drive operational efficiency and cost reduction across the healthcare supply chain. Customers rely on its industry-specific integrations, data normalization, and networked services to reduce manual processes and improve supply chain performance.

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