Customer Support Engineer - London
Cohere
About this role
The Customer Support Engineer at Cohere serves as the liaison between advanced AI technology and enterprise customers, facilitating the integration of Cohere's API and tools. Responsibilities include addressing technical inquiries, debugging issues, creating self-service resources, and tracking support tickets while collaborating with engineering teams to enhance product offerings. This role also involves gathering customer insights to inform product development and seeks individuals with technical support or software engineering experience, alongside programming skills and familiarity with containerization technologies.
Skills
About Cohere
cohere.comCohere is an AI company that builds large language models and enterprise AI platforms for businesses and developers.
Recent company news
MSNNvidia-Backed Cohere Forms AI Alliance With Telecom Firm BCE
15 hours ago
CNBCEnterprise AI startup Cohere tops revenue target as momentum builds to IPO: Investor memo
1 month ago
Aston Martin F1 TeamCohere joins Aston Martin Aramco as Official Generative AI Partner to help accelerate AI innovation
2 weeks ago
AI BusinessThe AI Model Race May Have Slowed Down for Cohere
Nov 17, 2025
The Mobile NetworkCohere Technologies drives ahead with innovation vision
1 week ago
About Cohere
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cohere.
Salary
$109k – $146k
per year