Customer Support Manager - APAC
Halter
About this role
The Customer Support Manager at Halter leads and scales APAC support operations, forming a core part of the company’s global, 24/7 support model. The role is based in Auckland and is highly hands-on, combining frontline involvement with strategic execution. The manager partners closely with global support leadership and cross-functional teams to operationalise support strategy and elevate customer outcomes. They also play a key role in building the regional leadership layer and shaping support frameworks for farmers using Halter’s livestock technology.
Skills
About Halter
halterhq.comHalter is a livestock technology company that provides virtual fencing and pasture management via solar-powered GPS collars paired with an easy-to-use mobile app. Their system lets farmers create virtual boundaries, shift cows remotely, monitor animal health and detect heats, and optimise grazing to increase pasture utilisation and reduce farm workload. Trusted by 1,000+ farmers across markets (NZ, AU, US), Halter focuses on practical hardware and software solutions that improve farm efficiency and animal welfare.
Recent company news
The Weekly TimesFarmers were ‘gagged’ by this tech firm – until now
15 hours ago
AgTechNavigator.comFrom cow herder to unicorn… What’s behind Halter’s hefty market value?
Aug 22, 2025
iGrow NewsHalter Reaches 11,000 Miles of Virtual Fencing in the U.S.
Nov 13, 2025
AgFunderNewsHalter to beef up US expansion following $100m raise led by BOND, $1b valuation
Jun 24, 2025
ForbesSmart Collars For Cows: How This 31-Year-Old Entrepreneur Is Transforming Cattle Farming
Dec 11, 2025
About Halter
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Halter.
Salary
$130k – $171k
per year
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