Customer Support Non-voice (Dutch-speaking) – Creative Media Platform

Philip Morris International(3 days ago)

Porto, PortugalOnsiteFull TimeJunior$20,000 - $25,000Customer Support

About this role

Join Concentrix in Porto as a Customer Support agent specializing in non-voice communication in Dutch. The role involves assisting customers through chat and tickets, ensuring operational excellence, and contributing to an improved customer journey. It offers training, career growth opportunities, and a supportive work environment.

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Required Skills

Customer Service
Chat Support
Ticketing
Problem Solving
Communication
Social Media

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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