Rajasthan Royals

Customer Support Quality Analyst

Rajasthan Royals

2 months ago
Pune, India
Onsite
Full Time
Junior
1 applicant
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Rajasthan Royals
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About this role

The Customer Support Quality Analyst will ensure the support team consistently delivers high-quality service by monitoring interactions and supporting continuous improvement. The role is based in Pune and reports to the Outsource & Support Project Manager / Support Team Lead. The analyst will work with management to produce quality reports, provide actionable insights, and help maintain compliance and best practices across support channels.

Skills

Rajasthan Royals

About Rajasthan Royals

instahyre.com

Instahyre is a talent marketplace and hiring platform that connects vetted tech and product professionals with companies in India. It combines AI-driven matching and curated shortlists with recruiter-enabled screening to help employers find mid-to-senior level candidates more quickly and with higher relevance. The platform offers candidate profiles, direct outreach tools, and hiring services tailored for startups and enterprises looking to scale engineering and product teams. Instahyre positions itself on delivering quality, speed, and a more efficient end-to-end hiring experience.

About Rajasthan Royals

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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