Customer Support Specialist
Zeffy(30 days ago)
About this role
A Customer Support Specialist at Zeffy joins a small, mission-driven support team serving nonprofit clients and contributes to ongoing product and process improvements. The role emphasizes ownership of regular projects for career growth within a collaborative, autonomous culture. Zeffy is a profitable, fast-growing company based in Plateau Mont-Royal that offers benefits, stock options, and flexible hybrid work.
Required Skills
- Email Support
- Callbacks
- Troubleshooting
- Knowledge Base
- Templates
- Helpdesk Tools
- Project Ownership
- Automation
- QA
- CRM
+4 more
About Zeffy
zeffy.comZeffy is a 100% free fundraising software platform for nonprofits, trusted by over 50,000 organizations across North America. It offers tools to build donation pages, run events and peer-to-peer campaigns, and manage supporters while charging no platform fees. Nonprofits choose Zeffy for its transparent, donor-friendly approach and simple setup that makes fundraising and campaign management easy.
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