Customer Support Specialist
Zeffy(30 days ago)
About this role
Zeffy's Customer Support & Success Manager role supports the company's mission to improve nonprofit efficiency through a zero-fee fundraising platform. The position is part of a small, fast-growing B Corp team based in Montreal and offers stock options alongside comprehensive benefits. The role is offered as a hybrid position with opportunities for ownership, career growth, and cross-functional collaboration.
Required Skills
- Customer Support
- Ticket Management
- Content Creation
- Account Management
- Onboarding
- Data Analysis
- User Research
- Automation
- Churn Analysis
- Retention Marketing
+5 more
About Zeffy
zeffy.comZeffy is a 100% free fundraising software platform for nonprofits, trusted by over 50,000 organizations across North America. It offers tools to build donation pages, run events and peer-to-peer campaigns, and manage supporters while charging no platform fees. Nonprofits choose Zeffy for its transparent, donor-friendly approach and simple setup that makes fundraising and campaign management easy.
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