Customer Support Specialist
Zeffy(30 days ago)
About this role
A Customer Support & Success Manager at Zeffy helps advance the company’s mission to improve nonprofit fundraising through its zero-fee platform. This is an early-career role (0–2 years) based in Montreal with hybrid work and offers growth, project ownership, and the chance to shape processes at a fast-growing B Corp. The position includes a competitive stock option program and benefits.
Required Skills
- Product Support
- Ticket Management
- Live Chat
- Phone Support
- Technical Support
- Content Creation
- Relationship Management
- Onboarding
- Data Analysis
- User Research
+8 more
About Zeffy
zeffy.comZeffy is a 100% free fundraising software platform for nonprofits, trusted by over 50,000 organizations across North America. It offers tools to build donation pages, run events and peer-to-peer campaigns, and manage supporters while charging no platform fees. Nonprofits choose Zeffy for its transparent, donor-friendly approach and simple setup that makes fundraising and campaign management easy.
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