Customer Support Specialist
HealthJoy(22 days ago)
About this role
HealthJoy is hiring a Healthcare Concierge (Customer Support Specialist) to support members in understanding and using their healthcare benefits through its benefits navigation platform. The role focuses on providing a high-quality member experience for an American customer base while working US core hours. This is a remote, Poland-based B2B contract position within a fast-growing health benefits technology company.
Required Skills
- Customer Support
- Ticket Processing
- Phone Support
- Chat Support
- Appointment Scheduling
- Provider Outreach
- Healthcare Navigation
- Benefit Guidance
- Critical Thinking
- Communication
+4 more
About HealthJoy
healthjoy.comHealthJoy is an employee benefits platform that simplifies the healthcare experience by connecting employees to the care they need and guiding them through their benefits. Its mobile and web app pairs AI-enabled navigation with live care concierges to deliver telemedicine, provider search and booking, prescription support, cost transparency, mental health access and specialty care coordination. Sold to employers and brokers, HealthJoy aims to boost benefits utilization, reduce unnecessary spend, and improve member experience through real-time guidance and integrations with insurers and HR systems.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at HealthJoy
Similar Jobs
Billing and Claims Specialist
Rightway(8 days ago)
Member Care Advocate (MCA)
Included Health(1 month ago)
Patient Care Coordinator (Float)
One Medical(8 days ago)
Customer Support Associate, Healthcare Navigation
Rightway(8 days ago)
Health Navigator (Float)
One Medical(4 days ago)
Authorizations CSR for US Healthcare - ISTA Solutions
ISTA Personnel Solutions(11 months ago)