Customer Support Specialist

Shift Robotics(2 years ago)

HybridFull TimeMedior$74,375 - $99,155 (estimated)Customer Support

About this role

A Customer Support Specialist at Shift provides front-line support to customers of Shift’s mobility products, representing the company across channels and ensuring a high standard of customer experience. The role collaborates with internal teams and external partners to support service delivery and continuous improvement. It contributes to Shift’s mission of making urban environments more accessible and sustainable.

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Required Skills

Customer Service
B2B Support
Returns Handling
Warranty Management
Shipping Logistics
Order Processing
CRM
Ticketing
Communication
Problem Solving

+2 more

Qualifications

High School Diploma
Bachelor's Degree (Preferred)

About Shift Robotics

shiftrobotics.io

Shift Robotics is a pioneering company specializing in wearable mobility technology. The company's flagship product is an innovative mobility device that features an instinctive AI drivetrain, enabling users to walk at running speeds. With a focus on enhancing mobility and independence, Shift Robotics is committed to transforming personal transportation through advanced technology and design. Their mission is encapsulated in the tagline "Move more, live more."