Customer Support Specialist
Shift Robotics
About this role
A Customer Support Specialist at Shift provides front-line support to customers of Shift’s mobility products, representing the company across channels and ensuring a high standard of customer experience. The role collaborates with internal teams and external partners to support service delivery and continuous improvement. It contributes to Shift’s mission of making urban environments more accessible and sustainable.
Skills
Qualifications
About Shift Robotics
shiftrobotics.ioShift Robotics is a pioneering company specializing in wearable mobility technology. The company's flagship product is an innovative mobility device that features an instinctive AI drivetrain, enabling users to walk at running speeds. With a focus on enhancing mobility and independence, Shift Robotics is committed to transforming personal transportation through advanced technology and design. Their mission is encapsulated in the tagline "Move more, live more."
Recent company news
The Express TribuneA global shift in robotics and AI is underway, and Pakistan must keep pace
Dec 8, 2025
Time MagazineShift Robotics Moonwalkers: The 200 Best Inventions of 2023
Oct 24, 2023
Technical.lyYou, too, can revolutionize walking with Pittsburgh-made Moonwalker shoes
Nov 2, 2022
PCMagShift Robotics Used AI to Create the 'World's Fastest Shoes'
Oct 31, 2022
Yahoo FinanceMoonwalkers, the Category-Creating "Robotic Shoes" From Shift Robotics, Have Been Selected by TIME as One of the 200 Best Inventions of 2023
Oct 25, 2023
About Shift Robotics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Shift Robotics.
Salary
$74k – $99k
per year