Customer Support Specialist

PitchBook Data(29 days ago)

Seattle, WA, United StatesOnsiteFull TimeJunior$55,000 - $55,000Customer Success

About this role

A Customer Support Specialist Tier 1 at PitchBook is an early-career member of the Account Management & Customer Success organization supporting PitchBook’s client base. The role emphasizes collaboration, continuous learning, and contributing to improved customer experience within a financial data software company.

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Required Skills

Customer Support
Communication
Troubleshooting
Salesforce
CRM
Microsoft Office
Prioritization
Teamwork
Adaptability

Qualifications

Bachelor's Degree

About PitchBook Data

pitchbook.com

PitchBook is a financial data and software company that provides comprehensive information and research on private capital markets, including venture capital, private equity, M&A, and public companies. Its subscription platform, APIs, Excel plugin and research reports deliver deal, fund, company, investor and valuation data along with analytics and market intelligence for investors, advisors, and corporate development teams. Trusted by GPs, LPs, investment banks and corporate strategists, PitchBook aggregates primary-sourced filings, news and proprietary research to support deal sourcing, due diligence, benchmarking and fundraising. The firm is part of Morningstar and focuses on integrating global coverage with tools for workflow integration and data export.

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