Customer Support Specialist
Loopio(5 days ago)
About this role
Loopio offers a remote-first support role where the individual provides customer assistance, troubleshoots issues, and contributes to continuous improvement of support resources. The company emphasizes learning, collaboration, and employee development within a global team structure.
Required Skills
- Zendesk
- Jira
- Customer Service
- Troubleshooting
- Support Tools
- Communication
- Problem Solving
- Customer Support
- Self-Service
- Log Review
About Loopio
loopio.comLoopio is a leading provider of RFP (Request for Proposal) software that helps companies streamline their proposal management processes. Trusted by over 1,700 major organizations, Loopio's platform allows teams to quickly qualify, respond to, and win business opportunities with confidence. It combines advanced automation, collaboration tools, and an extensive content library to enhance efficiency and improve the quality of responses. With a focus on innovation, Loopio empowers organizations to save time and drive revenue growth through effective proposal management.
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