Customer Support Specialist

Samsara Talent Attraction Opportunities(8 days ago)

RemoteFull TimeSenior$30,000 - $48,000Customer Support

About this role

Samsara is seeking a Customer Support Specialist to provide exceptional customer service to a diverse industrial customer base, assisting with troubleshooting, account management, and escalations. The role involves working across multiple channels and supporting the company's rapidly growing service solutions. It offers a chance to impact physical operations worldwide and build a career in a dynamic environment.

View Original Listing

Required Skills

Customer Service
Troubleshooting
Account Management
Communication
Multichannel Support
Zendesk
Salesforce
Technical Support
Problem Solving
Documentation

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.

View more jobs at Samsara Talent Attraction Opportunities →