Customer Support Specialist
Biller Genie
About this role
Biller Genie is seeking an entry-level Customer Support Specialist in Orlando, FL to be the initial point of contact for customers, assisting with questions, troubleshooting platform issues, and ensuring customer satisfaction. The role offers an opportunity for those early in their career to work in a fast-paced SaaS environment, helping clients effectively use the platform.
Skills
About Biller Genie
billergenie.comBiller Genie is a cloud platform that automates accounts receivable by streamlining invoice delivery, reminders, and online payment collection to accelerate cash flow and reduce manual collections. The service offers electronic bill presentment, recurring billing, automated dunning, and card/ACH payment processing, with automated posting back to popular accounting systems such as QuickBooks. It includes a customer self-service portal and secure, PCI‑compliant payment capture, plus configurable workflows and reporting to reduce DSO and improve collections efficiency. Biller Genie targets small-to-medium businesses and accounting firms looking to simplify receivables and improve cash management.
About Biller Genie
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$35k – $40k
per year