Customer Support
Belong (21 days ago)
About this role
Belong is hiring a Member Support team member in Buenos Aires to be a primary point of contact for residents and homeowners. The role focuses on creating trust and ensuring members feel supported through clear communication and follow-through. You will serve as the voice of the company and help deliver a high-quality experience that reinforces long-term satisfaction and belonging.
Required Skills
- Customer Support
- Case Management
- Cross-Functional Collaboration
- Issue Resolution
- Written Communication
- Verbal Communication
- CRM Tools
- Service Operations
- Process Improvement
- Documentation
+2 more
About Belong
belonghome.comBelong is a tech-driven home management and property management company that offers end-to-end services for homeowners and residents. They handle everything from inspections, maintenance, marketing and listings (distributed to major sites), to tenant screening, rent collection and 24/7 emergency service, with a mobile app for on-the-go management. Belong markets homes with professional photography and virtual tours, guarantees rental payments through their vetting process, and provides member-focused services and products like financing (Split It) and bundled insurance. Their platform aims to simplify renting by combining modern technology, thorough resident screening, and concierge-style property care.
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