Homecare Specialist
Belong (1 month ago)
About this role
The Homecare Specialist at Belong owns the end-to-end resolution of home-related service requests for residents and homeowners. Based in Buenos Aires, this role ensures that maintenance and repair issues move smoothly from initial submission through to verified completion. The position is central to building trust and long-term satisfaction by delivering a reliable, transparent homecare experience. It sits within a fast-paced, AI-first real estate services environment focused on resident care and homeowner outcomes.
Required Skills
- Operations Management
- Customer Support
- Service Coordination
- Vendor Management
- Case Management
- Timeline Management
- Resident Communication
- Homeowner Communication
- Conflict De-Escalation
- Intercom Platform
+12 more
About Belong
belonghome.comBelong is a tech-driven home management and property management company that offers end-to-end services for homeowners and residents. They handle everything from inspections, maintenance, marketing and listings (distributed to major sites), to tenant screening, rent collection and 24/7 emergency service, with a mobile app for on-the-go management. Belong markets homes with professional photography and virtual tours, guarantees rental payments through their vetting process, and provides member-focused services and products like financing (Split It) and bundled insurance. Their platform aims to simplify renting by combining modern technology, thorough resident screening, and concierge-style property care.
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