CX Client Retention Growth Analyst

Wellhub(6 days ago)

São Paulo, Brazil, BrazilOnsiteFull TimeMedior$25,000 - $35,000Customer Experience

About this role

A position focused on client retention growth within the customer experience team at Wellhub, a company revolutionizing corporate well-being through a comprehensive platform. The role involves supporting clients, identifying risks and opportunities, and fostering long-term relationships to enhance customer satisfaction and loyalty.

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Required Skills

CRM
Customer Support
Negotiation
Analytics
Retention
Support
Communication
Data Entry
Sales
Customer Success

About Wellhub

wellhub.com

Wellhub (formerly Gympass) is a corporate wellbeing platform that gives employers a single subscription to connect employees with fitness, mindfulness, nutrition, sleep and broader wellness resources. It aggregates in‑person partners (gyms and studios) and digital content and programs so teams can access classes, coaching and self‑care tools in one place. Employers use Wellhub to support employee health, engagement and productivity while simplifying benefits administration and wellbeing offerings.

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