Deal Strategy & Operations Manager

Cresta

1 month ago

4.5 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

6 applicants

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About this role

A Deal Strategy & Operations Manager at Cresta is a senior individual contributor on the Commercial Strategy & Operations team who owns strategy and execution for the company’s most complex enterprise deals. The role acts as the quarterback from quote to close and partners closely with Sales, Finance, Legal, Security, and RevOps to accelerate revenue while protecting long-term business interests. This position also contributes to process and systems modernization across the quote-to-cash lifecycle.

Skills

Qualifications

Salesforce Admin Certification

About Cresta

cresta.com

Cresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.