Delivery and Success Lead
Ketryx(5 days ago)
About this role
The Delivery and Success Lead at Ketryx is a director-level role owning the success of the company’s most strategic, post-production customers. The role partners across Product, Engineering, Sales, and Support to ensure customers continue to realize value from Ketryx’s AI platform for regulated life-sciences products. It focuses on executive relationship management and guiding adoption, scale, and ongoing change after go-live.
Required Skills
- Regulated Environments
- Customer Delivery
- Customer Success
- Post-Production
- Technical Fluency
- Stakeholder Management
- Executive Communication
- Prioritization
- Execution
- Product Feedback
+2 more
About Ketryx
ketryx.comKetryx provides compliance software and Application Lifecycle Management (ALM) designed for regulated medical device and healthcare software teams, focused on FDA, EU MDR, and ISO requirements. Its Compliance Framework and tooling are built for standards like IEC 62304, GMP, ISO 13485 and 21 CFR Part 820/11 to help teams deliver compliant software up to three times faster. Ketryx centralizes ALM tasks—requirements, risk management, traceability and audit‑ready documentation—so medtech companies can streamline quality processes and regulatory submissions.