Customer Success Manager 3

Behavox

3 months ago

3.6 on Glassdoor

Toronto, Canada

Hybrid

Full Time

Senior

1 applicant

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About this role

A Customer Success Manager at Behavox drives long-term customer value for enterprise clients using the company’s data and AI/ML platform. The role focuses on ensuring high ROI and adoption following go-live, supporting strategic relationships with large financial institutions. It also contributes to building the Customer Success function and aligning customers with Behavox’s mission and product roadmap.

Skills

About Behavox

behavox.com

Behavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.