Desktop Support Technician
TTEC Digital(1 year ago)
About this role
This role at TTEC Digital’s Cisco Partner Practice supports clients by delivering technical assistance for desktop systems, networking, and mobile devices, primarily through phone-based support. The position is based in Manila and supports customer experience technology environments within contact center solutions. It suits someone comfortable working with end users and client stakeholders in a fast-paced support setting.
Required Skills
- Technical Support
- Help Desk
- Desktop Support
- Workstation Setup
- System Configuration
- Networking
- Mobile Device Support
- Hardware Troubleshooting
- OS Troubleshooting
- Issue Resolution
+19 more
Qualifications
- CCNA
About TTEC Digital
ttecdigital.comTTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.