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Support Specialist at Auctane - ApplyBlast

Support Specialist

Auctane

10 months ago

3.0 on Glassdoor

Manila, Philippines

Onsite

Full Time

Junior

2 applicants

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About this role

The Support Specialist is the front line of Auctane’s support team, providing world-class customer service and technical assistance to merchants using the company’s shipping and mailing products. This on-site night-shift role supports American daytime customers from Manila and requires becoming a product expert while contributing to customer satisfaction and retention.

Skills

Qualifications

High School Diploma or EquivalentTechnical Certifications (Preferred)

About Auctane

auctane.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

View Profile

ShipStation Global (formerly Auctane, following its merger with WWEX Group) is an intelligent end-to-end shipping and logistics platform serving 3M+ customers worldwide and processing over 3 billion shipments annually. The company operates a portfolio of logistics and software brands — including ShipStation, Stamps.com, Worldwide Express, Unishippers, GlobalTranz, Packlink, and Metapack — spanning ecommerce fulfillment, parcel, freight, and specialty shipping. With 45,000+ carrier partnerships and 600+ integrations, ShipStation Global provides comprehensive logistics solutions for businesses of all sizes across the globe.