Desktop Support Technician
New Relic(2 days ago)
About this role
New Relic is looking for a motivated IT Support specialist to provide technical support, systems administration, and project leadership in a Mac environment. The role involves global support, collaboration, and continuous learning to enhance user experience and maintain IT infrastructure.
Required Skills
- Mac Support
- SaaS Applications
- Networking
- Troubleshooting
- Systems Administration
- Zoom
- Slack
- JSM
- Moveworks
- Jamf Pro
About New Relic
newrelic.comNew Relic is a cloud-based, all‑in‑one observability platform (New Relic One) that helps engineers monitor, debug, and improve their entire software stack. It combines APM, infrastructure and container metrics, distributed tracing, logs, dashboards, alerts, and many integrations into a single UI and query language, with Quickstarts that make instrumentation fast. Offered as SaaS with a free tier (no credit card required), New Relic is built for developers and operations teams to accelerate troubleshooting, optimize performance, and gain end‑to‑end visibility across services and cloud environments.
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