Digital Customer Success Associate
ComplyAdvantage
About this role
ComplyAdvantage is hiring a remote Digital Customer Success Associate based in Costa Rica. The role involves managing customer portfolios using automation and data-driven approaches to enhance retention and growth, collaborating with various teams, and supporting product rollouts.
Skills
About ComplyAdvantage
complyadvantage.comIndustries
Finance, Technology, Consulting
ComplyAdvantage is an AI-driven compliance company that helps banks, fintechs, and other regulated businesses detect financial crime, AML, sanctions, and fraud risk. Their platform combines proprietary global risk data, machine‑learning screening, transaction monitoring, and continuous watchlist coverage to automate labor‑intensive processes, reduce false positives, and cut onboarding times (they claim up to 95% of reviews can be automated and onboarding time halved). Delivered via APIs and integrations, ComplyAdvantage enables teams to scale investigations, streamline workflows, and stay current with evolving regulatory requirements.
Recent company news
ComplyAdvantageAML Solutions for Corporates
3 weeks ago
ComplyAdvantageThe best fraud detection software and companies in 2026
2 weeks ago
ComplyAdvantageThe best adverse media screening software and companies in 2026
3 weeks ago
ComplyAdvantageDailyPay successfully expands into new markets with efficient compliance solutions
Dec 3, 2025
ComplyAdvantagePayNearMe cuts transaction monitoring remediation times by 50 percent with ComplyAdvantage
Dec 2, 2025
About ComplyAdvantage
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ComplyAdvantage.
Salary
$64k – $85k
per year
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