Director, Customer Enablement
Talkdesk(11 days ago)
About this role
Talkdesk is seeking a Senior Executive to lead the development and execution of customer enablement strategies, translating product capabilities into scalable, role-specific programs across enterprise contact center markets. The role involves collaborating with cross-functional teams to enhance customer outcomes, drive revenue, and ensure broad adoption of Talkdesk’s platform.
Required Skills
- Product Enablement
- Customer Success
- Sales Enablement
- SaaS
- CRM
- AI
- Analytics
- WFM
- Platform
- GTM
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
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