Customer Enablement Specialist
Workshop
About this role
A Customer Success (CS) Enablement Specialist at Workshop focuses on improving customer outcomes and the efficiency of Customer Success teams by designing enablement programs and resources that increase product adoption and customer value. The role partners with customer-facing teams and leverages content, analytics, and program management to support both customers and internal stakeholders.
Skills
About Workshop
useworkshop.comUseWorkshop (useworkshop.com) is an online platform for running structured product discovery and user research workshops. It offers templates and tools to design interviews, collect and synthesize feedback, test prototypes, and convert qualitative insights into prioritized roadmaps. The service streamlines collaboration between product managers, designers, and researchers with reusable frameworks and easy sharing. Teams use it to accelerate validated learning and reduce time-to-insight during early-stage product discovery.
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About Workshop
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Workshop.
Salary
$86k – $116k
per year