Customer Enablement Specialist
Workshop(18 days ago)
About this role
A Customer Success (CS) Enablement Specialist at Workshop focuses on improving customer outcomes and the efficiency of Customer Success teams by designing enablement programs and resources that increase product adoption and customer value. The role partners with customer-facing teams and leverages content, analytics, and program management to support both customers and internal stakeholders.
Required Skills
- Content Creation
- Data Analysis
- Project Management
- Communication
- Training
- Documentation
- Adoption Strategy
- Reporting
- Customer Insights
About Workshop
useworkshop.comUseWorkshop (useworkshop.com) is an online platform for running structured product discovery and user research workshops. It offers templates and tools to design interviews, collect and synthesize feedback, test prototypes, and convert qualitative insights into prioritized roadmaps. The service streamlines collaboration between product managers, designers, and researchers with reusable frameworks and easy sharing. Teams use it to accelerate validated learning and reduce time-to-insight during early-stage product discovery.
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