Customer Enablement Manager

The Customer Enablement Manager at Lambda focuses on enhancing post-sale customer support through the design and implementation of onboarding and enablement programs for customer-facing teams. This role involves developing frameworks for customer success milestones, creating playbooks, and ensuring smooth handoffs from sales to customer teams. Additionally, the manager will collaborate with cross-functional teams to align enablement materials with product releases and manage resources in the GTM Notion Hub, all while operating in a hybrid capacity from the San Francisco office. The ideal candidate will have over five years of experience in enablement or customer success within SaaS or cloud environments.