Director, Customer Success Management
SalesForce1 Inc(1 month ago)
About this role
Director-level role leading a team of Tableau Customer Success Managers within Salesforce’s Public Sector Account Success organization, focused on delivering the Signature Success Plan. The role partners with enterprise and national security customers to drive measurable technical and business impact and strengthens cross-functional alignment across Sales, Engineering, and Product. It emphasizes leadership, mentorship, and strategic oversight of high-impact customer engagements.
Required Skills
- Customer Success
- Team Leadership
- Stakeholder Management
- Renewal Management
- Data Analytics
- Tableau
- Risk Mitigation
- Cross-Functional Collaboration
- Mentoring
- Communication
Qualifications
- U.S. Citizenship
- Moderate Public Trust MBI
- TS/SCI Clearance
- Counterintelligence Polygraph
- Tableau Desktop Specialist
- Tableau Server Administrator
- Salesforce Certifications
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
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