Customer Success Manager
Aspen Technology(2 months ago)
About this role
The Customer Success Manager at AspenTech builds and maintains trusted advisor relationships with senior stakeholders across enterprise accounts to ensure customers realize ROI and achieve their business objectives using AspenTech solutions. The role focuses on driving customer satisfaction, advocacy, renewals, and strategic alignment between customer initiatives and AspenTech offerings while collaborating across internal teams.
Required Skills
- Customer Success
- Relationship Management
- Account Management
- Executive Engagement
- Risk Mitigation
- Project Management
- Communication
- Stakeholder Management
- Strategic Planning
- Renewal Management
+1 more
Qualifications
- Bachelor's Degree in Engineering or Business
About Aspen Technology
aspentech.comOur software tackles the most complex process manufacturing challenges, creating value and improving profitability for our customers. The industries that drive our economies and touch our lives are optimized by aspenONE software every day. The world’s leading oil & gas, chemical, engineering & construction, pharmaceutical, food, beverage, and consumer packaged goods companies all rely on AspenTech to run their business.
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