Director, Customer Success

Premier Inc(2 months ago)

RemoteFull TimeDirector$113,000 - $188,000Customer Success

About this role

Director-level role responsible for driving long-term value and strategic relationships with a subset of the company’s largest healthcare members. The position focuses on ensuring customers realize measurable ROI from clinical and cost technology/services, supporting retention and revenue growth. The role partners across sales, product, marketing and advisory teams to align Premier’s solutions with member strategy and market drivers.

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Required Skills

Customer Success
Account Management
Executive Relationships
Renewal Management
ROI Measurement
Revenue Growth
Stakeholder Engagement
Product Adoption
Net Promoter Score
Cross-Functional Collaboration

Qualifications

Bachelors
Masters (Preferred)

About Premier Inc

premierinc.com

Technology-Driven Healthcare Performance Improvement. At Premier, we enable healthcare organizations with cutting-edge data, technology, advisory services and group purchasing to enable better, smarter and faster care.

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