Director, Field Services Delivery (Remote)

Myriad360(6 days ago)

HybridFull TimeDirector$160,000 - $180,000Field Services

About this role

Director of Field Services at Myriad360 responsible for leading and scaling field service operations, ensuring consistent, high-quality service delivery and strong client satisfaction. The role partners with senior leadership to translate strategy into execution, oversee team performance, and drive operational discipline. The position requires oversight of service models, tools, and standards while acting as a senior escalation point for clients and internal stakeholders.

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Required Skills

People Leadership
Service Delivery
Operational Excellence
Process Improvement
KPI Management
Client Engagement
Escalation Management
Budgeting
Forecasting
Compliance

+4 more

Qualifications

Bachelor's Degree
MBA
Master's Degree
RCDD
DCDC
PMP
ITIL
Lean Six Sigma
CDCDP

About Myriad360

myriad360.com

Myriad360 is a cybersecurity consultancy and systems integrator specializing in security, cloud, AI, and data center modernization. They combine in-house expertise and strategic, big‑picture thinking to customize IT infrastructure and deliver best‑of‑breed hardware, software, and managed services across the full cyber security lifecycle. Myriad360 helps enterprises modernize networks and data centers, migrate and secure cloud environments, and apply AI‑enabled tools for threat detection, response, and ongoing operational resilience.