Director of Carrier Operations
Convoso(5 days ago)
About this role
The Director of Carrier Operations at Convoso is a senior leader overseeing the carrier operations function that supports Convoso’s AI-powered outbound contact center platform. The role focuses on shaping carrier strategy, ensuring scalable and compliant voice connectivity, and partnering with cross-functional teams to align carrier services with product and business objectives.
Required Skills
- SIP
- VoIP
- Carrier Management
- Call Routing
- Compliance
- Vendor Management
- Leadership
- Analytics
- Negotiation
- Monitoring
Qualifications
- Bachelor’s Degree in Telecommunications, Business, or Related Field
About Convoso
convoso.comConvoso is an AI-powered cloud contact center platform that provides outbound dialer software and call center tools designed to boost contact rates and revenue. The platform includes predictive, progressive, and power dialing, automated lead management and routing, speech analytics/AI-driven lead prioritization, and real-time reporting. Convoso also offers compliance and call recording, CRM and third‑party integrations, and workforce/agent management features to optimize operations. Enterprises and contact centers use Convoso for its automation, configurable dialing strategies, and analytics to improve efficiency and conversions.