Director of Collections Strategy
Concord Servicing(1 month ago)
About this role
The Director of Collections Strategy is responsible for developing and overseeing strategies to manage and optimize the collection processes within the financial services industry. They lead a team, analyze collection performance, and implement improvements to reduce risk and enhance efficiency.
Required Skills
- Collections
- Strategy
- Leadership
- Data Analysis
- Process Improvement
About Concord Servicing
myaccountinfo.comThis is a white-label, secure customer account portal that lets clients access their accounts using an Account Number and Password, with options to register and recover passwords. The platform supports self-service and ongoing engagement through a feedback system and privacy resources. It integrates with enterprise customer-service tooling (notably Genesys) and employs modern UI elements like toasters and modal dialogs for a polished, interactive experience. The site also shows localization support and branding options, indicating a branded, privacy-conscious portal designed for businesses needing a customized client portal.
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