Director of Contact Center Operations

IntellaTriage(1 month ago)

Nashville, United StatesOnsiteFull TimeDirector$84,428 - $115,902 (estimated)Operations

About this role

A Director of Contact Center Operations oversees the management and strategic planning of contact center activities within a hospital and healthcare setting. They ensure efficient operations, quality service, and compliance with healthcare standards, leading teams to deliver optimal patient and client support.

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Required Skills

Contact Center
Operations Management
Healthcare Standards
Team Leadership
Process Improvement

Qualifications

Bachelor's Degree

About IntellaTriage

intellatriage.com

ThemeFusion is the developer behind Avada, the world’s best-selling WordPress multipurpose theme and visual builder. Avada enables users to craft responsive, customizable websites quickly with a drag-and-drop interface, a vast library of prebuilt layouts, and built-in performance options. ThemeFusion emphasizes developer-friendly tooling, thorough documentation, and reliable support to help agencies and individuals deliver professional sites. With a global community of designers, developers, and business owners, ThemeFusion aims to empower customers to launch and maintain standout websites with speed, flexibility, and ease.

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