Director of Customer Strategy & AI
fairing
About this role
Fairing is hiring a Director of Customer Strategy & AI to own the full post-sale customer experience, build scalable systems, and leverage AI to improve customer insights and retention for marketing measurement. The role involves working directly with customer data, diagnosing measurement gaps, and developing AI-powered workflows to enhance customer success and account growth.
Skills
About fairing
fairing.coFairing provides attribution surveys that capture in-the-moment feedback to measure the impact of marketing efforts. It offers purpose-built tools for marketing measurement, collecting attribution data at the moment customers interact with campaigns. The platform helps teams quantify how different channels and messages contribute to conversions, enabling real-time optimization of marketing spend. With a focus on fast, actionable insights, Fairing aims to deliver accurate attribution beyond traditional analytics.
About fairing
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for fairing.
Salary
$110k – $140k
per year