Director of Customer Success (f/m/d)
deskbird
About this role
The company is seeking a seasoned SaaS Customer Success leader to professionalize and scale their customer success organization from €10m to €50m in ARR. The role involves transforming customer success into a proactive, data-driven revenue engine, optimizing customer journeys, designing scalable processes, and mentoring a team.
Skills
About deskbird
deskbird.comdeskbird is an all-in-one workplace management platform that helps organizations adapt to hybrid work. Its solution combines desk booking, room scheduling, visitor management, and workplace analytics to simplify desk and resource booking and manage office flows. By centralizing these capabilities, deskbird aims to optimize office usage, cut real estate and operational costs, and create more flexible, people-centered workplaces. The company was founded in 2020 and is headquartered in Pfäffikon, Switzerland.
About deskbird
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$132k – $177k
per year