Director of Growth & Customer Success

Stand Together(13 days ago)

Arlington, VAOnsiteFull TimeManager$72,473 - $96,736 (estimated)Customer Success

About this role

The Community and Customer Success leader at Stand Together will build and scale the organization’s community and customer success function to onboard users and sustain long‑term engagement on the platform. The role focuses on defining strategy and operational standards while partnering across Product, Activation, and Operations to inform product and experience improvements.

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Required Skills

Onboarding
Activation
Retention
Support Operations
Team Management
CRM
Analytics
Product Collaboration
Playbook Development
SLA Management

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About Stand Together

standtogether.org

Cloudflare is a web infrastructure and security company that operates a global edge network to make websites and apps faster, more reliable, and more secure. Its core services include a content delivery network (CDN), DDoS mitigation, DNS, SSL/TLS, a web application firewall, bot management, and load balancing. Cloudflare also offers developer-focused edge computing (Cloudflare Workers), analytics, and Zero Trust security products for teams and enterprises. Organizations of all sizes use Cloudflare to reduce latency, improve uptime and security, and simplify deployment and management through APIs and an extensive partner ecosystem.