Director of Member Insights
BECU
About this role
The Director of Member Insights at BECU will lead the Voice of Member program, transforming member feedback into strategic insights and actions. This role focuses on fostering a member-centric culture and driving improvements in member satisfaction and loyalty through data-driven initiatives. It involves developing strategies, managing partnerships, and influencing organizational change.
Skills
Qualifications
About BECU
becu.orgBECU is a member-owned, not-for-profit credit union committed to improving the financial well-being of our members and communities.
Recent company news
BECUPassword Phishing Scams: How To Avoid Them
Sep 24, 2025
Business WireEarnUp Announces Sale of AI Advisor Platform to BECU
Jul 10, 2025
PYMNTS.comBECU Acquires GenAI Capabilities and Team Members From EarnUp
Jul 3, 2025
WealthManagement.comNvidia Hits $4 Trillion, BECU Buys AI Firm
Jul 11, 2025
American BankerExclusive: BECU acquires EarnUp's generative AI unit
Jul 3, 2025
About BECU
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BECU.
Salary
$135k – $251k
per year
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