Director of Operations Training
kin(2 months ago)
About this role
The Director of Operations Training at Kin is responsible for designing and implementing comprehensive training programs for Sales and Customer Service agents, ensuring alignment with organizational goals to enhance agent performance. This role involves leading a team, overseeing onboarding processes, measuring training effectiveness through KPIs, and collaborating with leadership to adapt strategies in a dynamic environment. Strong project management and facilitation skills are essential for successfully executing multiple training initiatives and improving overall sales capabilities.
Required Skills
- Training Program Development
- Sales Training
- Onboarding Programs
- Performance Measurement
- Project Management
- Agile Leadership
- Stakeholder Alignment
- Communication Skills
- Facilitation Skills
- Curriculum Design
+6 more
About kin
www.kin.comKin is a technology-driven company that specializes in providing innovative solutions for renters' insurance and property management. Utilizing advanced data analytics, Kin aims to simplify the insurance experience for both landlords and tenants through streamlined processes and user-friendly services. The company's platform focuses on transparency, affordability, and optimal coverage, making it a preferred choice for modern property owners and renters alike.