Director, Technical Support
Qualys
About this role
A Director of Technical Support leads a global technical support organization to deliver world-class customer support for enterprise customers in complex SaaS and cybersecurity environments. The role involves strategic leadership, operational direction, and technical oversight to drive customer satisfaction and long-term success.
Skills
Qualifications
Bachelor’s degree (BE/BS) in Computer Science, Engineering, or related technical fieldMBA or advanced degree
About Qualys
qualys.comN/A
About Qualys
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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