Manager, Technical Support
Qualys
About this role
A Technical Support Manager at Qualys oversees a global technical support team, ensuring exceptional customer service and support for all Qualys offerings. The role involves leading a high-performing team, collaborating with development and other teams, and driving continuous improvement in support processes and customer satisfaction.
Skills
Qualifications
Bachelor's Degree in Computer Science or IT ManagementPostgraduate Qualifications5+ Years Technical Support Experience2+ Years People Management ExperienceTechnical and/or Network Security Knowledge
About Qualys
qualys.comN/A
About Qualys
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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