EDI - Technical Solutions Manager

Cleo (US) (6 months ago)

HybridFull TimeSenior$80,000 - $120,000Customer Support

About this role

The Cleo Support Technical Solution Manager oversees service delivery for managed accounts, acting as the primary client contact and ensuring contract compliance, satisfaction, and effective communication across teams. They manage onboarding, change requests, and escalations, maintaining high service standards.

View Original Listing

Required Skills

Project Management
Customer Relationship
Stakeholder Management
Cloud Solutions
Communication
Support Systems
Client Relations
Escalation Management
Reporting
Technical Solutions

About Cleo (US)

meetcleo.com

Cleo is an AI-powered, chat-first personal finance app that helps users manage spending, build budgets, track bills, and save money. The mobile app connects securely to bank accounts to categorize transactions, surface real‑time spending insights, and answer money questions through a conversational assistant. Cleo offers free core features alongside a paid tier with enhanced tools and personalized coaching, and is popular with younger, mobile-first consumers in the UK and US.

View more jobs at Cleo (US) →