Engineering Manager, Infrastructure

Front(2 months ago)

HybridFull TimeManager$146,615 - $190,686 (estimated)EPD

About this role

The Engineering Manager, Infrastructure at Front is responsible for leading the core search team based in Paris, focusing on enhancing the search experience for thousands of users across the platform. This role involves managing a senior team of engineers, driving technical design and implementation, and fostering collaboration with cross-functional partners in product and design. The manager will also focus on scaling the team through recruitment and mentoring, while contributing to broader engineering initiatives within a fast-paced and dynamic environment.

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Required Skills

Engineering Leadership
Team Management
Search Expertise
Architectural Design
Talent Acquisition
Coaching
Cross-Functional Collaboration
Project Delivery
Communication Skills
Web Technologies

+5 more

About Front

front.com

Front is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.