Enterprise Account Manager

Replit(26 days ago)

New York, NYOnsiteFull TimeSenior$140,000 - $240,000GTM

About this role

The Enterprise Account Manager at Replit is responsible for managing relationships with an assigned portfolio of business customers, focusing on retention, expansion, and maximizing the value of Replit's AI-powered software creation platform. This role involves onboarding new clients, guiding them through the platform's features, executing renewal processes, and maintaining customer health metrics using Hubspot CRM. Candidates should have 3-5 years of experience in Customer Success or Enterprise Account Management, ideally in SaaS or developer tools, combined with strong communication skills and a passion for technology and AI.

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Required Skills

Enterprise Account Management
Customer Success
Communication Skills
Technical Sales
SaaS Experience
Relationship Management
Onboarding Programs
Customer Feedback
CRM Proficiency
Time Management

+5 more

Qualifications

Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

About Replit

replit.com

Replit is an AI-powered online platform designed for building sophisticated web applications and websites. It serves as a collaborative integrated development environment (IDE), allowing developers to create, prototype, and deploy projects seamlessly. Replit empowers users by providing tools that simplify coding and app development, making it accessible for both novice and experienced developers. By leveraging artificial intelligence, Replit enhances the coding experience with features that streamline workflows and foster creativity.